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FAQ's


How long does shipping normally take?

Please allow up to 3 days for your order to be processed. All orders arrive within 8-15 days.

How do I check my order status?

Please allow up to 3 business days to have your order processed. Our warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. If you did not receive any updates on your order, please contact us immediately and we will do all we can to investigate.

Do you ship internationally?

Yes! We ship worldwide to ensure that every customer will enjoy their shopping experience with us.

Is your website secure with my personal information?

Yes! We use SSL security to ensure that all of your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Do you offer a refund if I do not like the product?

Yes! We offer a 30 day money back guarantee. If you have any questions or issues, please contact us via email at support@ignitewear.co